Policy

UNEVEN Jewelry Policies

At UNEVEN Jewelry, we pride ourselves on creating unique, handcrafted pieces of wearable art. Each piece is thoughtfully designed and crafted with care to ensure it meets your expectations. To help you feel confident in your investment, we’ve outlined our policies below. Please take the time to review them before making a purchase.

Return Policy

We value clear and open communication with our clients to ensure each piece meets your needs. Before purchasing, carefully review the detailed descriptions provided for every item. If you have any questions, feel free to reach out to us via email at unevenjewelry@gmail.com or on our social media platforms (Instagram and Facebook).

• One-of-a-kind pieces: These are final sale and cannot be returned or refunded.

• Store credit: In rare cases, we may offer store credit for eligible items.

• Damaged items: If a piece arrives damaged, contact us within 48 hours of delivery. Please include photo evidence to help us assess the issue and determine the best resolution.

Warranty Policy

As each item is handmade, minor variations or imperfections may occur. We offer a 10-day warranty to address any stone fitting or welding issues that arise under normal use.

• After this period, repairs can be arranged at an additional cost.

• UNEVEN Jewelry is not responsible for damage caused by accidents, daily wear, or      improper handling.

For repair inquiries, please contact us to discuss options.

 

Jewelry Care 

All Uneven Jewelry is carefully handcrafted and should not be worn for activities that could damage the item like getting it wet, sports, hard labor and such. Keep in mind that this are delicate wearable pieces of art and should be treated with tremendous care. 

 

Shipping Disclaimer 

UNEVEN Jewelry provides the necessary information including tracking number and everything regarding shipping matters. After the transaction is complete and the client receives the tracking number, the client is responsible of the item until its delivery. Any situation regarding the package is not responsibility of UNEVEN Jewelry but of the corresponding postal services.